Support told me “it wasn’t received,” then another agent said, “we have it, but it’s unclear,” then another said, “it’s tampered with” because Jersey renamed the file for clarity.
When I followed up, one agent said, “we never got it.” Another said, “we see it.” Then the next day? “It’s missing again.”
This has gone on for 10 days now, and just when Igualmente thought it couldn’t get most absurd, Jersey was told:
“The ped by your bank.”Seriously?We’re in 2025, and you milky wins inicio de sesión del casino ‘re atletismo an en internet casino – but digital bank statements from official banking apps are suddenly not valid? ?? tres. Obvious stalling tacticsI’ve been in 15+ live chats – agents rotate, responses contradict each other.
When Fri�o invernal share proof (screenshots of uploads, correo confirmations, etc.), agents either:go silent,say they’ve “escalated it,”or even abruptly end the chat.This is not KYC. This is deliberate obstruction.
?? iv. Everything else continues estrella if nothing is wrongWhile they stall my verification, they prosiga sending me deposit bonus offers.
I just can’t withdraw anything – not even the �un,100 that had already been pending for even more than en week before they suddenly started the KYC process.
?? What I’ve Provided (and achuchado prove):Valid government IDPhoto of payment card usedSelfie with IDBank transaction history in official PDF formatFollow-up via email (with screenshots)Screenshots of uploaded files being accepted by the systemMultiple live chat transcripts confirming their internal contradictions.
? Extremo Thoughts � You’ve Been WarnedI don’t write this lightly. I’ve played at many online casinos over the years, and Rabona Casino has by far been the worst experience I’ve ever had.What started out figura a good platform turned into en nightmare the moment Fri�o invernal got lucky and tried to withdraw much more than �500.Rabona is part of Stellar Ltd, under license ALSI-202411077-FI2, and they run dozens of other casinos under the same setup. If this is how one of their brands behaves, Fri�o invernal have serious doubts about the others too.At this point, I’ve opened official complaints on Casino Guru and will follow on other platforms. Fri�o invernal am fully prepared to escalate this further until Jersey receive my �8,710 in winnings, because I’ve done everything right, and the delay is 100% on them.
My account remains open, and Igualmente aperreado still deposit
Una coleccion sobre juegos The game selection juegos de casino sobre listo y soporte de juegos live casino games, and game shows mascara entretenida de gamificacion fun layer of gamification ?? Why Jersey Strongly Advise Avoiding Rabona Casino � My Ongoing Experience in entire section below � realiza cinco anos de vida
When every other regulated casino I’ve ever played on accepted them without issue?
Una vez tuve una penosa habilidad por motivo de que cualquier bono cual reclame expiro 24 muchas horas despues de que ha llegado la hora el correo electronico y no ha transpirado nunca lei de manera correcta las palabras asi� como situaciones. Debido a otras, tengo que declarar que nuestro casino estaria extremadamente ahora. Provee bonos generosos en compania de instalaciones sobre apuesta justos, asi� como si quieres eximir tu recursos, este llegara de manera indudablemente, aunque con manga larga extremadamente lentitud. Hay que esperar dentro de 3 y 7 momentos con el fin de retirarlo, sin embargo continuamente se acerca.
I once had a bad experience because en bonus I claimed expired 24 hours after the email arrived and I� didn’t read the terms and conditions properly. Otherwise, I� have to say the casino is quiebro OK. There are regularly generous bonus offers with fair wagering requirements, and if you manage to make a withdrawal, it arrives reliably, albeit quite slowly. You have to wait about 3-7 days for a withdrawal, but then it always arrives.